Which seller portal am I using?
Two versions of the seller portal exist, differing in appearance and menu structure. The icon in the top right-hand corner of your seller portal will tell you which instructions you need:
Legacy seller portal |
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Seller portal 2.0 |
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To view or edit a product in Seller Portal 2.0
- Click Products > Manage Products.
- Scroll the list or select Show Filters to find the product you want to view.
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To check if your products contain errors, you can check these fields:
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"Meet rules?" column: You can view the errors when you hover over the error icon.
To view all the catalog rules of the marketplace, click the information icon beside the “Meet rules?” column heading and click Marketplace Catalog Rules. You can also go to the Marketplace Catalog Rules page under Products to view the catalog rules set for your marketplace. - Variants column: If the variants of the product do not meet the product requirements, "Invalid variant" is indicated in Variants.
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"Meet rules?" column: You can view the errors when you hover over the error icon.
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Select View Product to edit product details. The error message is also displayed in the Product Information panel and Variants tab.
Note: You must first correct the errors so the product displays in the marketplace. - Select a tab to view or edit the product details.
- If you make changes, select Save Changes.
Filtering products with catalog rule errors
You can filter products with catalog rule errors by selecting the Show products with catalog rule errors checkbox.
Note: Catalog rule changes (creating, updating, or deleting) are processed in the background, which may take some time. During this process, filters might not reflect the updated product status. Products without catalog rule errors will display a green checkmark in the meets rules column and can be ignored.
For detailed instructions on exporting catalog rule errors and editing product details in bulk, see Update products in bulk. Note that the Catalog rules feature is only available in Seller Portal 2.0.
To view or edit a product in the legacy seller portal, see Edit product categories and variants as a seller.
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