Services is the ability to book and pay there and then for a pre-packaged professional service through the platform enabling service professionals to compete for business based on price, quality, and availability.
Nothing extra is required for the service providers on sign up.
This article covers the following topics.
- How to Create a Service Advert
- Upload Service Images
- Upload Service Documents
- Define Your Service
- Set Your Service Details
How to Create a Service Advert
Start by selecting 'Create a new service advert' from the sidebar in your account, under the 'Ad Management' header.
Service Details
Service Type
Select the appropriate category that is applicable for your service type, e.g. Services → Bike Service.
Please note, we don't expose brands for these taxon types, as the assumption is that most services/ events would not need brands.
Services Description
This includes completing the following.
- Title: Make sure you title accurately describes the service that is being provided.
- Features: Add in the main features/selling points of your service.
- Description: List all the details of your service here.
- Terms & Conditions: Additional T&C’s can be added here if needed.
- Tax Code:
Upload Service Images
Upload relevant service images that will be application of the service that will be provided. You can upload as many images as you like as long as the file size is not over 32MB.
With the drag & drop functionality, you have the capability to upload multiple images at once and once the files are loaded you can easily rearrange images to the order you like.
E.g. Bike Service images
Upload Service Documents
Validation and reassurance that your service provider is legitimate can ease any concerns the customer may have. 5 documents (in PDF form) can be uploaded to the service ad.
Accreditation will vary depending on the service provider, it may be a police check, working with children’s check for a baby sitter, a Certificate I in bike maintenance/services for a bike service, etc.
Upload promotional video
Enhance your service ad with a YouTube clip. Simply add in the URL link to youtube.
E.g. Bike Service video URL: https://www.youtube.com/watch?v=4nzKwGR08xo
Define Your Service
A quick summary of the first half of your service ad is found here and if you wish you make any edits, simply click on the pencil icon.
E.g. Bike Service ad so far.
Set Your Service Details
This includes completing: Add Service Date, Add New Appointment Slot & Registration form.
Add service date: This section lets you set the start/finish date, time and location of the service but it also gives you the option to set the service as online only.
You can define the option to be on repeats: which allow you to readvertise your event daily or weekly. The summary lets you label your service ad incase you are creating multiple occurrences.
I.e. for the bike service ad I have a standard 1 hr service that will run hourly from 9am-5pm from August 30th and then repeat daily until September 3rd.
Please note you are able to ‘copy/duplicate’ by clicking on this icon:
And you can edit an ad by clicking on the pencil icon:
Add appointment times: Now your service details occurence have been created, appointment times can be included to your ticket.
First you will need to select the occurrence and then you will need to include an appointment type. This refers to whether the ticket is for an individual, group, type of service, etc. You can also add in an appointment subtype, which can help customers filter through the different appointment types.
The price & sale price are very straight forward - please select the appropriate price the service will cost for the time frame. I.e. if it’s a bike service it could be $70 per hour.
The quantity = availability of the service i.e. there could be 5 bike mechanics available to complete a bike service per hour. So the quantity would be 5.
Min purchase & max purchase = lets you cap of how many services can be purchases. Whether it is a minimum of 2 services that can be booked at a time or a max of 8 available.
Repeat across other occurrences as needed:
I.e. for Bike Service at 9-10am
And the overall appointment times across the 9am-5pm day:
Registration form: make sure you get the right information from your customers. The registration form allows you to customise what details the customer must fill our when purchasing a service.
There are 2 forms available:
- No form needed = no additional information is required
- Registration = additional information required
If the registration form is selected, then you can use the default service form:
Or you can create a new form with additional fields. To do this, click on ‘form name’ & ‘create new form’. Add in the additional fields you will need answered. These can be required fields or not.
And preview of the form:
Now that everything is completed, click on ‘preview’ to review the service ad, ‘save’ to save the ad for later or ‘save and publish’ for the service ad to go live now.
Bike Service ad on BikeExchange:
Related articles