Manage, Edit, Create, Filter and Search Members in your Database

Manage your Members

Navigate to your backend and click Members > Members Database. Here you can find all members that have an account in your marketplace such as retailers, sellers, private sellers and customers.

 

Search and Filters

You can search members by name, email address, filters or the Advanced Search. 

In the example below we input the seller's name and click search. 

 

The result will show any match found in your database. 

If you click the member's name, you will be redirected to the seller portal or customer portal.

If you click on the "edit" icon you can edit the member's information.

 

Editing members

Click the "edit" button.

 

Editing Sellers Accounts

Enter Seller Information

 

Enter Seller Contact Details

 

Enter filters (for report purposes)

 

Subscription Information

To suspend billing on a Seller's account you can switch the payment method to "Do Not Bill". Alternatively, you may wish to simply change the subscription fee down to "$0.00" temporarily.

 

 

Account Features and Configuration

 

 

Payment Details

When you reach Payment Details, there are two options; "Credit Card or Paypal" and "Do Not Bill". If there is a subscription cost and it requires "Credit Card or Paypal", select the check box for Emailing the retailer the payment information prompt, an automated email is sent to the retailer and links them to the Seller Portal to input their credentials upon selecting "Update Account". For more information on the process for the retailers, visit this article here.

 

Shipping

 

Product Database

 

Account Management

 

Quick Actions

 

More information about sellers accounts on this link:

https://support.marketplacer.com/hc/en-us/articles/360004001312-Create-a-business-member