Team members are employees of the marketplace operator who have an admin role in the marketplace. A marketplace can have an unlimited number of team members.
It is important to have a separate team member login for each staff member.
There are two ways to manage team members:
- A Full Admin can create team members and set roles locally in Marketplacer.
- A marketplace can be configured to use a single sign on Identity Provider.
Note: You can use both of these methods at the same time.
Create a team member
- Log in to your admin account (note: you have to have Full Admin permissions to proceed).
Go to Configuration > Manage Team Members. - Select New Team Member.
- Fill out the form and complete the details below:
- User Details: Enter the name, email, username, phone number, and country code including "+".
- Admin Role: Select the correct admin role for your team member.
- Agent Information: If required, set the team member to be an Account Manager, Sales Agent and/or Blog Author.
- Select Create New Team Member to save.
- Passwords and login instructions are emailed to the new team member.
If you use local authentication, you need to provide:
- Name
- Username
- Email address: The email is required so that the team member can receive their Welcome email and password reset emails.
- A mobile number including country code: The mobile number and country code are required for multi-factor authentication so that the team member can receive the SMS containing the two-factor authentication code.
- Admin role: For details of each role type, see Team Member Roles.
- Agent information (optional)
Notes:
- Multiple phone numbers can be registered for an administrator account.
- If you use single sign-on, team members will not be able to modify their mobile number because the interface relies on a local password for confirmation.
Related articles