Enabling e-commerce on your marketplace

This article will walk you through how to enable e-commerce on your marketplace and start selling online.

Payment Gateway

In order to get your marketplace ready for e-commerce, you will first need to have a payment gateway set up. Some common payment gateways we integrate with are Adyen, PayOne, and ePayco.

Once you have created an account with the relevant provider, please send these details through to our support team and we will connect this to your account. You will also need to ensure everything is correctly configured within your payment gateway once this is set up (eg, PayPal enabled, Kount enabled, 3DSecure enabled) 

E-commerce Configuration 

Once your payment gateway is configured, before enabling e-commerce on your account, you will need to complete the E-commerce Settings in your admin account in Configuration > E-commerce Settings.

A guide on completing these settings can be found here.

Enabling E-Commerce 

Once all of your e-commerce settings are complete and your payment gateway is configured, you are ready to enable e-commerce.

1. Log in to the Operator portal.
2. Go to Configuration > Account Settings.
3. Check the Enable Shopping Cart and Checkout box.
4. Save.
5. Go to Configuration > Member Settings.
6. Check the Enable Automatic E-Commerce for Members box.
7. Save.

When enabled, Automatic E-Commerce activates e-commerce for any new retailer accounts added to the site. For existing retailers, it must be manually enabled under Members > Member Database by selecting Edit for the desired account.
Note: This setting only applies to new retailers added after it is enabled. Existing accounts require manual activation in the member’s account settings.

Advert Availability Options

Before you can start selling online, ensure that the appropriate adverts are set to Buy Online.

First, configure Global Allowed Sale Types in Configuration > Advert Settings. Select the sale types you want to allow on your marketplace (e.g., Buy Online, Click & Collect). You can also set a default sale type, which will be pre-selected when a retailer creates a new advert.

Note: Retailers can still modify the sale type during advert creation, even if a default is set.

Amending Advert Availability

You can adjust the availability of existing adverts in three ways:

1. Individually: Go to My Adverts > Edit text and images. Modify the availability (e.g., Buy Online, Click & Collect) on the edit screen.

2. Bulk Update:

   • Retailer Level: Go to Bulk Upload Advert in the retailer’s account, export the CSV of relevant adverts, update availability, and re-upload.
   • Operator Level: Use Search Adverts to export all or selected adverts, update availability, and re-upload.

3. API Integration: You can update advert availability via API calls. See the API Documentation for details.