Some customers browsing your marketplace can often adopt a particular seller as a favourite that they continue to buy from. To make it easier for customers to find their favourite seller in multistore adverts, we have introduced an option for them to set a store as a favourite.
This helps the customer experience as the favourite store is displayed first in the multi store list and they remain pre-selected if an item has been added to the cart.
How to enable My favourite store in admin
- Login to your marketplace admin area.
- Browse to Configuration -> Site Details
- Scroll down and enable the setting "Favourite Store is enabled?"
How customers can select their favourite store
There are 3 ways a customer can select their favourite store:
- Within the seller details section on the advert page:
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- Add to cart modal
- A seller's webstore page
What do you need to know about my favourite store?
- The favourite store is saved in a browser cookie for guest users and on their account for Logged in users. Currently there is no way for a user to see their favourite store in their account.
- If a favourite store has been chosen previously, then it should show at the top of the list of the store suggested in the advert page.
- The user can only select one favourite store at a time. If a new one is selected, the previous store is replaced by the new selection.
- If the favourite store doesn't have the product in stock (out of stock), it will still be displayed at the top of the multistore list but will not be select-able.