Support for Sellers
Tasks and topics for using the Seller Portal, including managing orders, products, and other seller-side functions.
Seller portal navigation
- Seller dashboard overview
- Chat with your operator
- Which version of the seller portal am I using?
- Switching between versions of the seller portal
- Intro to the Seller Portal
Seller Portal configuration
- Use multiple shipping addresses as a seller
- Seller MFA Troubleshooting and FAQ
- Seller Multi-Factor Authentication enrollment
- Store information
- Access seller onboarding tasks in the Seller portal
- Account Settings in the Seller portal
Manage orders in the Seller Portal
- Manage additional charges invoices as a Seller
- Export order data in Seller Portal 2.0
- Edit PDF footer text
- View and download credit notes as a Seller
- Download packing slips in seller portal 2.0
- Search and find orders in the Seller Portal
Manage products in the Seller Portal
- How to update products using the bulk upload template
- How to create products using the bulk upload template
- Delete products manually in Seller Portal 2.0
- Add PDF documents to products in Seller Portal 2.0
- Add images to products in Seller portal 2.0
- Create and manage products in the Seller portal
Promotions in the seller portal
Seller reports, records and insights
- Seller Performance Insights
- View commission packages in seller portal 2.0
- View remittance advice summary as a seller (implementation 2.0)
- View remittance advice summary as a seller (original implementation)
- Imports and exports using spreadsheets
- Insights and statistics in seller portal 2.0