Enable and configure the Loyalty Program

To target specific customers with promotions, marketplace operators can create an on-site loyalty program. This lets them assign members different loyalty levels, enabling the creation of promotions tailored to each level.

Enable Loyalty Program

1. Sign in to the Operator portal.
2. Go to Configuration > Site Details.
3. Check the Loyalty program is enabled? box.
4. Scroll down and click Submit.

Configure the Loyalty Program.

1. In the Operator portal, go to Configuration > Loyalty Program.
2. Configure the following:
   • Loyalty program name: Give your loyalty program a name.
   • Default level: The default level is the level that all members will be automatically assigned when they sign up.
   • Levels: Add or delete levels for your loyalty program. 
3. Click Save.

Manage promos to apply to specific membership levels

Create a new promo for specific membership levels

1. In the Operator portal, go to Marketing > Promotion > Create new promotion.
2. In the Site-wide promotions page, configure your promo.
3. Toggle on the Restrict to loyalty program member switch.
4. Select the membership level from the Only membership levels dropdown. Add as many as you need.
5. Click Save.

Edit a promo

1. In the Operator portal, go to Marketing > Promotion > All promotions.
2. Look for the promo you want to edit in the table and click the edit pencil icon.
3. Toggle on the Restrict to loyalty program member switch.
4. Select the membership level from the Only membership levels dropdown. Add as many as you need.
5. Click Save.