This article explains how promotions are displayed throughout the buyer’s purchase journey, from the shopping cart to order confirmation and invoices. It applies to both customer-facing and admin-facing views.
Cart and Line Items
When a buyer purchases a promoted item, the discount appears as a separate line item in the cart summary. This line clearly states the promotion name and the amount deducted.
Order Confirmation Email
Once the order is placed, the buyer receives a confirmation email. A Discount line item is included, showing how much was saved during the promotion.
Buyer Invoice
The buyer is also emailed an invoice after placing the order. Like the cart and confirmation, this includes a Discount line item reflecting the total promotional savings.
Admin Invoices and Reports
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Remittance Invoice
A remittance is automatically generated in the admin portal for successful orders. This includes a line item labeled with the promotion name (e.g. Promotion ‘<PromotionName>’), detailing the applied discount. -
Invoice Report
Admins can access promotion discount values in the Line Items report at ~/administration/line_items. The following columns show key discount data:- Discount Per Item
- Discount Per Invoice
- Postage Before Shipping Discount
These admin-facing views ensure clear visibility into how promotions impact order pricing and fulfillment across all stakeholders.
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