Promotions allow sellers or operators to automatically apply discounts such as percentage reductions, fixed amounts off, or free shipping based on set conditions. These are applied automatically at checkout, unlike coupon codes which require manual entry.
Accessing the Promotions Dashboard
To view or manage promotions, go to Marketing > Promotions in the admin portal. This opens the Promotions Dashboard, where you can:
- Filter promotions by Active, Upcoming, Expired, or All
- View the ID, name, description, start and end dates, and suspension status
- Edit, pause, or delete existing promotions
Creating a New Promotion
To create a promotion, either:
- Click the New promotion button on the Promotions Dashboard, or
- Navigate via Marketing > Promotions > Create New Promotion from the sidebar
Both options open the same page for setting up a promotion.
- Enter the name, description, and schedule for the promotion.
- Define an action (for example, a discount or free shipping).
- Apply filters to target specific products, sellers, or customers.
- Save the promotion to activate or schedule it.
Note: Promotions require an action to be set. Filters will not apply if no action is defined.
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