When there is a fulfillment event in Adobe Commerce (Magento 2), a shipment is created in Marketplacer, which means:
- If an order containing multiple products, or single products with quantities greater than one, is partially fulfilled in Magento 2, those dispatched items are marked as shipped in Marketplacer.
- Courier and tracking information is sent to Marketplacer for each shipment. When a single invoice has multiple shipments, these shipments are viewable from the Marketplacer Seller Portal.
- When a part of a shopper's order is shipped, the shopper receives dispatch notification emails, including tracking information if applicable.
These are the benefits of the Split shipment feature:
- Harmonized workflow for sellers: For sellers using Adobe Commerce for fulfillment, you are not required to jump between Adobe Commerce and the Marketplacer platform to manage your shipments.
- Improved shopper experience: Shoppers receive dispatch notifications when a part of their order is shipped. They do not have to wait for the entire order to be shipped before notifications.
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