Our MConnect platform now supports Retail Express integrations. The Retail Express integration behaves in a similar way to our other ecommerce connectors - it allows sellers to import products from their Retail Express instance to their marketplace seller account, sync stock levels and prices, as well as push orders back to Retail Express for fulfilment.
Steps within Retail Express
- First, you'll need to contact Retail Express support to ensure that your account is API enabled.
- Once confirmed, login to your Retail Express instance to retrieve your "Client ID". This can be found by navigating to the 'Help & Support' -> 'What's my client ID?':
- Take note of the "Client ID" as you will need that to set up the integration in MConnect.
- Next, you need to make sure that all of the products you want to sync with Marketplacer are API enabled and have a source group set. To do this, navigate to 'Inventory' -> 'Product Search':
- Find a product that you want to sync, click the 'Edit' icon and scroll down to the "Web" section, enable "Export To Web Service", and click the source groups that you want to source inventory from. Note: failure to set either of these will result in that product not being imported to Marketplacer. You will also need to ensure you have setup the sales channels and source groups in your Retail Express settings. If you need help with that, please contact Retail Express support:
- If you have a number of products that you want to enable, you can leverage the bulk CSV tools provided by Retail Express to make changes to larger groups of products.
Steps within Marketplacer
Once you have set up the products in Retail Express, log in to your marketplace and navigate to the seller account's Integrations Manager.
- Click 'Retail Express' and 'Set my account type':
- Continue through steps 2 and 3 to configure the sync settings and apply any currency conversion if necessary.
- Once you reach step 4, you'll need to input your Retail Express credentials to authorise the integration. The details required are your Retail Express Username, Password, Client ID (which you copied from an earlier step) and Web Service URL (the URL of your Retail Express instance):
- If your details were correct, your integration has now been set up. If there was an error, please contact Marketplacer support. Once the integration has been set up, proceed to click 'Review settings':
- On the settings page, you are able to configure how you want the integration to work. There are some options that are specific to Retail Express that should be set (highlighted below). Note: if you do not have valid GTIN barcodes, you should enable 'Ignore barcodes' to ensure products are still imported:
- Once you have finished configuring the settings, click the 'Update settings' button.
- Finally, navigate to the 'Imports' page and click 'Start Import' to begin importing your products and kick off the integration:
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