About WooCommerce integration for sellers

Products in your WooCommerce store can be imported into Marketplacer. To do this, you need to set up a connection between the platforms, so that product information can synchronize. Once this connection is set up, product, order, shipping and other data can flow between the Marketplacer platform and WooCommerce. 

All products (adverts) in WooCommerce are imported and updated. Orders (invoices) for those products are synchronized to WooCommerce. Products added manually in Marketplacer, or imported via other means, are not included in this processing, even if they have a barcode or SKU that matches a WooCommerce product (advert).

To set up and use the integration, you need to 

1. WooCommerce integration for sellers: Connect and set up.
2. WooCommerce integration for sellers: Review and publish products (adverts).
3. Review the settings (WooCommerce integration for sellers: Review settings) and enable product imports.

By default, WooCommerce integration uses Webhooks, which can retrieve product updates in near-real time. If Webhooks are not supported, Marketplacer uses API polling to retrieve product updates every 15 minutes.

In regular operation, new and changed products (adverts) are imported automatically based on the synchronization frequency (see below), but you can start a product import manually, see WooCommerce integration for sellers: Manual product import.

Published products (adverts) may need to be vetted and approved before they are available to shoppers. 

As part of daily operations for a marketplace, the status of the imports should be checked.
See WooCommerce integration for sellers: Check import status. 

How the WooCommerce for sellers integration works

Key terms

Throughout the set up procedures, we refer to terms that you will want to be familiar with. 

• Inventory - the stock level for a given variant or product.
• Item - in Integration Manager, products (adverts) are called items.
• Marketplacer - Marketplacer’s core platform for managing a retail marketplace, and where the retailer manages their sellers.
• MConnect - our integrations platform, which allows sellers to keep products and orders in sync between WooCommerce and Marketplacer.
• Mapping - the process of refining product data once the product is created in Marketplacer.
• Sellers - Marketplacer sellers are third party goods and services suppliers who can add products to the Marketplacer platform.
• Seller portal - the individual seller view of the Marketplacer platform, where products, orders and shipping is managed from a seller's perspective.
• Sync/Synchronization - the transmission of data between Marketplacer and WooCommerce.

Synchronization frequency

The following table shows the data that is synchronized between WooCommerce and Marketplacer, and the frequency with which each type of data is refreshed.