How Marketplacer works

Marketplacer is your gateway to creating and managing online marketplaces, where Operators and Sellers play crucial roles.

What is Marketplacer?

Marketplacer is a platform that helps businesses create and manage online marketplaces, allowing multiple sellers to list and sell products or services to a wider audience. It provides the necessary tools and support for efficient marketplace management.

An online marketplace is a digital platform where sellers and buyers come together to conduct transactions, simplifying the process of buying and selling online.

Different ways to set up a marketplace

Marketplacer offers flexible options for setting up your marketplace.

• Integrate with existing e-commerce front end: If you already have an e-commerce front end with features like a shopping cart, checkout, and payment processing, Marketplacer provides an easy integration option. You can keep your existing front end and connect it to Marketplacer through an integration layer.
• Custom Application Development via APIs: Marketplacer offers powerful APIs for creating custom applications. You can use these APIs to build your own apps, taking advantage of Marketplacer's many features. This flexibility allows you to design a unique user experience and interface that suits your needs perfectly.

Operators and Sellers

Operators and Sellers are key to marketplace success. In Marketplacer, Operators and Sellers work together to build and maintain online marketplaces that offer buyers a variety of products and services.

Operators use the operator portal to efficiently manage their marketplace, while Sellers use the seller portal to provide valuable offerings to attract and satisfy buyers.

Operators

Operators use Marketplacer's operator portal to manage every aspect of their marketplace:

• Manage sellers: They oversee seller operations, handling onboarding, categorization, and ensuring adherence to marketplace policies.
• Categorization, adverts, and products: Operators use their portal to categorize products or services, create advertisements, and manage product listings.
• Order and returns: Through the operator portal, operators track orders and manage returns, ensuring smooth transactions for all participants.
• Shipping and logistics: Operators control shipping and logistics policies, streamlining the delivery process.
• Marketing toolbox: Operators have access to a suite of marketing tools to promote their marketplace effectively.
• Seller payouts and billings: Managing finances is simplified through the portal, with features for seller payouts and billing management.
• Content management (vetting and controls): Operators exercise content vetting and controls to maintain quality and adherence to marketplace policies.
• Insights and reporting: Marketplacer provides operators with valuable insights and reporting tools through the seller portal. Sellers can access data and analytics to monitor their performance and make informed decisions.

Sellers

Sellers provide the products in the marketplace:

• Place, edit, and manage adverts/products: Sellers can create, edit, and manage their advertisements and product listings within the marketplace.
• Orders and return management: The seller portal streamlines order and return management, enabling sellers to process orders, handle returns, and ensure a smooth transaction experience for buyers.
• Marketing and promotion tools: Sellers can utilize the marketing and promotion features within the seller portal to boost their visibility and attract more buyers to their products or services.
• Insights and reporting: Marketplacer provides sellers with valuable insights and reporting tools through the seller portal. Sellers can access data and analytics to monitor their performance and make informed decisions.

How sellers and operators list a product or an advert

Onboarding a product is a straightforward process for Sellers. They sign into their account, access the Seller portal, and easily add a product, including details like the product name, description, pricing, and images.

They can also specify shipping options and inventory details. The product then undergoes a review by the marketplace Operator for accuracy and compliance. Once approved, it goes live on the marketplace, available to potential buyers, and ready for transactions. Sellers and operators can also resolve issues by chatting with each other. 

This streamlined onboarding process ensures that Sellers can quickly offer their products to a wide audience within the Marketplacer ecosystem.