Reviewing vetted and approved products and variants

Overview

When further changes are made to the vetted and approved products, including the associated variants, these changes will be live in your marketplace without another round of vetting.

You can monitor and review these product changes in the Recently updated tab in the Operator portal. You must first enable this feature in the Operator portal under Advert settings and select from these attributes you want to monitor for changes:

Product attribute changes

• Title
• Description
• Features
• Images
• Category
• Brand
• Price
• Product option value free text
• Product option value
• Sale price
• Sale price end date
• Sale price start date
• Item tax percentage
• TGA labeling required

Variant attribute changes

• Allergens
• Images
• Product warnings
• Storage instructions
• Allergens may be present
• Ingredients
• Sale price
• Suitable for / indications
• Barcode
• Item tax percentage 
• Sale price end date
• Sale price start date
• Consumer medicine information
• Option value
• Directions
• Option value free text
• Shipping profile 
• Health warnings
• Price
• Sku

Fields on the Recently updated tab

The changes made to the products and variants are shown immediately in the Recently updated tab, which is close to real-time. These are the fields in the Recently updated tab when you expand the product details:

• Field: This column contains the attributes with recent changes. The attributes you selected in the Advert settings are the only attributes/fields listed in this tab when there are changes.
• Previous: This column contains the value in the field before the change is applied to products. The oldest value is displayed in the Previous column If multiple changes are applied to the same attribute/field.
  Note: For images, the Previous column will always be blank because any image update is a newly uploaded image.
• New: This column contains the new value of the product/variant. The latest value is displayed in the New column if multiple changes are applied to the product.

In this example, you can see the variant changes such as the Variant Images, Variant option value, Variant price, and Variant sale price:

You can click "View <number of images> new images" to view the changes on the product and variant images. The image changes are displayed in an image gallery. 

Configure product and variant change notification

To enable this feature, you must:

1. Sign in to the Operator portal.
2. Select CONFIGURATION > Advert Settings.
3. Select the Notify of advert changes checkbox. When you select this checkbox, all attributes are selected by default but you can deselect other attributes.
4. In the Only specify for specific attribute changes section, select the product and variant attributes you want to be notified for changes.
   
   Note: If you did not select any of the options in the Only specify for specific attribute changes section, you will not be notified of any changes applied to the products and their variants.

Review changes to vetted products and variants

Check the Recently updated tab to monitor and review further changes made to a live product and its variants.

1. Sign in to the Operator portal.
2. Go to ADVERTS > Product Vetting.
3. Click the Recently updated tab to review the product and variant changes.
4. To view the details of the product/variant changes, click the arrow icon.
5. After reviewing the changes, reject or approve the product. The Recently updated tab keeps product changes for 30 days.
   
   • If you approve the product, it is cleared from the Recently updated tab and it remains live with the recent changes.
   • If you reject the product, the product the product is unpublished and taken offline. The product is then returned to the seller so they can revise it based on your rejection reason and resubmit it for another round of vetting.
     
     Note: Alternatively, you can message the seller directly and provide them your feedback on their product changes without taking the products back to offline status. Once the seller has made the necessary changes, you can then approve the product and clear it from the Recently updated tab.