The Seller Portal is your all-in-one platform for managing your store on Marketplacer. From adding products to tracking orders and updating settings, this portal makes it easy to handle your business operations.
Which seller portal am I using?
Two versions of the seller portal exist, differing in appearance and menu structure. The icon in the top right-hand corner of your seller portal will tell you which instructions you need:
| Legacy seller portal |
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| Seller portal 2.0 |
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These instructions are for seller portal 2.0.
For the legacy seller portal, see Accessing & Using seller portal.
Navigating the Seller Portal
The Seller Portal features a user-friendly layout to help you access tools and information quickly:
Navigation bar
Located on the left side of the screen, the navigation bar includes sections for managing key areas of your store:
- Orders: Navigate to different pages for order management.
- Products: Manage your products on pages inside this section.
- Imports & exports: Import and export products or data via CSV.
- Insights & statistics: View different reports related to sales, remittances, change logs, and product summaries.
- Marketing: Configure your promotions.
- Shipping: Configure your shipping rules.
- Extensions: Manage API access, MConnect, and webhooks.
User menu
The user icon at the top-right corner of the page provides access to your store’s settings, including:
- Account Settings: Manage your store details and preferences.
- Shipping Settings: Update delivery configurations.
- All Users: Add or manage users for your seller account.
- Sign Out: Log out of the portal securely.
Message icon
Located next to the user icon, the message icon lets you chat with the operator for support or inquiries. Simply click it to start a conversation with the support team.
Getting started
To begin using the Seller Portal:
- Go to your seller portal URL (
https://www.storename.com/newportal/seller) - Log in using your seller account credentials.
- Use the navigation bar to explore sections like Products, Orders, or Marketing.
- Update your Account Settings and Shipping Settings from the user menu.
- If you need assistance, click the message icon to chat with your Operator.
- Start adding products and managing orders to build your store.
The Seller Portal is designed to make managing your business easy and efficient. If you need more help, please refer to additional Knowledge Base articles or reach out to support.
Seller APIs
Sellers can use APIs to perform various actions like updating products, canceling orders, or shipping orders. Learn more.
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