Seller dashboard overview

The Seller dashboard provides quick access to product import options, essential notifications, sales data, and performance metrics, helping sellers get set up, manage orders, track key metrics, and improve service quality. This guide explains the key sections and features on the Seller dashboard.

Importing your products

The How would you like to import your products? panel appears at the top of the dashboard and offers four ways to bring products into your store. Select Get started on any option to begin that workflow.

• eCommerce platform integration: Sync your products and orders from Shopify, Maropost, WooCommerce, and more using MConnect.
• API: Leveraging our Seller API and webhooks to build an automated integration.
• Spreadsheet: Upload and manage products in bulk by using our pre-defined set of spreadsheet templates.
• Manually create products: Use our in-built product creation tools to add your products one-by-one.

Notifications

The Notifications section highlights tasks that need the seller’s attention. Each notification type displays a count and a View all button for quick access to relevant items. Notifications include:

• Outstanding Orders: Orders that are pending and need fulfilment.
• Awaiting Collection: Orders ready for collection by customers.
• Products Out of Stock: Items that are no longer in inventory and need restocking.
• Products Rejected Via Vetting: Items that were not approved for sale by the marketplace’s vetting process.
• Refunds awaiting action: Refunds that require review or approval.
• Refunds awaiting return: Refunds pending the return of items from customers.

7-day trading period summary

The 7-day trading period section provides a snapshot of recent sales performance over the last 7 days.

• Last 7 days trading: All figures are for the last 7 days, including today. More data can be found by visiting the Sales & Service metrics link.
• Orders: The number of invoices marked as PAID the seller has received during the time period.
• Average order value: A calculation of Total sales / Orders, which would give the average order value in $ amount.
• Total sales: The total $ value of all invoices marked as PAID the seller has received during the time period.
• Total refund amount: The total $ value of all returns and cancellations that have been REFUNDED during the time period. This does not include returns or cancellations that have started but not completed.