Setting a subscription plan for your sellers is a passive income source that can add value and help you increase the annual revenue.
You can set a site-wide subscription cost or set a subscription cost per seller.
Set a site-wide subscription cost
- In the Operator Portal, click Configuration > Members Settings (Sellers Settings if you are a headless account) and scroll down Subscription and Charges.
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Set a default subscription cost, which is applied to each new retailer account created.
Set a subscription cost per seller
As an admin, you can also customize the subscription cost for each seller.
- In the Operator portal, click Members.
- Click the edit icon next to the seller's name.
- Scroll down to Subscription Details.
Subscription Details fields
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Account Type: You can set a seller account as "prospective" or "retailer".
- Prospective accounts are not charged with a subscription but they do not have access to the platform.
- Retailer accounts can use the subscription module and they have access to manage their seller portal, products, and orders.
- Override Next Renewal Cost (inc. Tax): If you need to give a month free or maybe increase the subscription cost, then you can override the next renewal. This change affects the next subscription cost only (1 month).
- Subscription Cost: By default, every new account adapts the default site-wide subscription cost. You can customize this per seller by typing the amount in this field.
- Enable VOE: By selecting the Enable VOE check box, the Value of Enquiry pricing model is applied to all newly created seller accounts. To read more about VoE, see Value of Enquiry settings.
Note: Ensure to save the configuration after you apply your changes.
Overdue Billing
If a seller's subscription fee fails to push through (for example, the fund on the credit card is insufficient or the credit card is expired), the payment retries automatically each day. However, if the payment has still not been successful after seven days, then the seller's products will automatically be taken offline.
To reverse this, you must:
- Collect the subscription payment.
- Manually mark the billing as paid to turn the products back online.
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