These settings allow platform administrators to define how tax rates, invoice management, and credit notes are handled in your marketplace. Configuring these options ensures a smooth transaction and tax compliance across sellers and buyers.
Tax Settings
- Withhold item tax from being remitted to sellers?: If enabled, item taxes collected will not be passed on to sellers but will be retained by the platform.
- Withhold postage tax from being remitted to sellers?: If selected, any postage-related taxes collected will remain with the platform rather than being forwarded to sellers.
- Enable tax code validation: This option ensures that tax codes entered will be validated against a pre-defined tax code list. This helps maintain compliance and reduces the risk of incorrect tax codes.
- Item tax rate (%): Set the tax percentage applied to items sold on the platform.
- Postage tax rate (%): Define the tax rate applied to postage or shipping costs.
- Merchant Fee tax rate (%): Specify the tax rate that applies to fees charged to merchants on the platform.
- Commission tax rate (%): Configure the tax rate for commissions deducted from seller earnings.
Notes:
- The default platform tax rate is 10.0%. However, you can overwrite these settings by entering new rates in the fields listed above.
- All tax rates are inclusive, meaning the specified tax percentages will be included in the line item values shown to buyers and sellers.
Invoice Settings
You can select the checkboxes of these settings to enable them:
- Enable credit notes: If enabled, seller and commission credit notes are automatically generated for completed refund requests or invoice amendments. Once enabled, amendments will no longer be added to the original invoice PDF. Learn more.
- Enable Tax Invoice PDF download: If this setting is enabled, the operators and sellers can generate or download the Invoice PDF.
- Enable Remittance PDF download: If this setting is enabled, the operators and sellers can generate or download Remittance PDF.
- Enable Commission PDF download: If this setting is enabled, the operators and sellers can generate or download Commission PDF.
- Enable Immutable PDF Documents: This setting ensures invoices, commissions, and credit notes are generated as immutable PDFs at the time of creation. Any subsequent events (e.g., shipping updates or refunds) will not modify the original PDFs. Refunds will be captured in separate PDFs known as “credit notes.” Credit notes are available via the Finance Settings and GraphQL API, but note that immutable PDFs are served from a different API field than on-demand PDFs. Learn more.
Commission Settings
-
Enable commission packages
This enables the commission packages feature. Once enabled, the legacy commission rules engine becomes unavailable. When this setting is disabled, the legacy commission rules engine will be active. -
Exclude line item postage commission from refunds
When enabled, commission charged on line item postage will not be automatically refunded to the seller when the associated item is refunded. This allows operators to retain commission revenue on shipping costs and maintain margin on delivery-related expenses.
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