Set up your commission packages

Set the marketplace default commission package

When starting your marketplace, a default package with a base commission value of 5% is automatically created. Operators can edit the default commission rate to set their own commission value.

1. Sign in to the operator portal.
2. Go to Configuration > Commission Packages.
3. Find the package tagged as default in its package name and select the pencil edit icon. The edit window appears.
   
4. Make changes to the fields you want to modify.
5. Select Save.

Sellers assigned to a different package other than the default commission package are not affected by changes to the default package.

Create a new commission package

1. Sign in to the operator portal.
2. Go to Configuration > Commission Packages.
3. Select Create package. The create package window will appear.
   
   1. Package Name: Give your package a name.
   2. Default Rate: Give your package a default rate. Sellers assigned with this package get their commission rate from the value you enter here.
   3. Apply commission on line item postage: Toggle if you want to apply commission on line item postage.
   4. Add custom rate: Click this button if you want to add custom rates.
4. Select Create package.

Edit a commission package

1. Sign in to the operator portal.
2. Go to Configuration > Commission Packages.
3. Find the package you want to edit and select the pencil edit icon. The edit window appears.
4. Make changes to the fields you want to modify.
5. Select Save.

Duplicate a commission package

1. Sign in to the operator portal.
2. Go to Configuration > Commission Packages.
3. Find the package you want to duplicate and select the copy icon (). The duplicate window appears.
4. Give your copy a new package name.
5. Select Save.

Delete a commission package

1. Sign in to the operator portal.
2. Go to Configuration > Commission Packages.
3. Find the package you want to delete and select the trash icon.
4. Select Delete in the confirmation popup window.

Note: You can select from the dropdown which package you want to reassign a seller to if the package you’re deleting is assigned to sellers.

Add custom rates to packages

Custom rates are assigned at a per-category level. This means your commission package will still have a default rate.

For example, you can set a custom base rate of 20% for skincare and have a default rate of 10% for everything else. Every skincare product sold will give the seller a 20% commission, while everything else will give the seller a 10% commission.

1. Sign in to the operator portal.
2. Go to Configuration > Commission Packages.
3. Find the package you want to edit and select the pencil edit icon. The edit window appears.
4. Select Add custom rate. The Add Custom Rate window appears.
   
   1. Add rate for different price point: Check this box if you want to add a rate for a different price point (optional).
   2. Custom base rate: Enter a value here for the custom rate.
   3. Select Categories: Select from the dropdown which category you want to apply the custom rate to. Drilldown to select a subcategory.
5. Select Save.

Add a rate for a different price point

You can add custom commission rates when items in a selected category exceed a certain price point. For example, you might want to assign a custom base rate of 15% for items equal to or under $100. For items over $100, you can set a secondary custom rate of 10%.

1. Sign in to the operator portal.
2. Go to Configuration > Commission Packages.
3. Find the package you want to edit and select the pencil edit icon. The edit window appears.
4. Select Add custom rate. The Add Custom Rate window appears.
5. Check the Add rate for different price point box.
   
   1. Custom base rate: Enter a value here for the custom rate.
   2. Price: Enter the price point that triggers the secondary custom rate.
   3. Secondary custom rate: Enter the value for the commission rate of items over the price you set.
   4. Select Categories: Select from the dropdown which category you want to apply the custom rate to. Drilldown to select a subcategory.
6. Select Save.