This article lists the steps required to manually bill a seller. An example of why you would do this may be needing to invoice an additional subscription fee or charge.
Please make sure you and the seller have agreed on the additional charge before proceeding.
1. Go to Members>Manage Sellers in the admin portal
2. Find the seller in question and click on the edit icon next to the account name
3. Under 'Payment Details' make sure 'Credit Card or Paypal' is selected
4. Scroll to the bottom of the page and select 'Create One-off Billing' located under 'Administrator Actions'
5. Put a 'Description' and 'Amount' you want to charge and then select 'Create'. This will take you back to the 'Edit' page.
This will automatically process in the overnight billing run. If you want to charge it straight away, follow the additional steps.
6. Scroll down to 'Payment Details' and select 'Cancel or Mark Unpaid Billings as Paid'
7. The billing you have created should be listed at the top. Scroll to the right hand side and click 'Attempt Payment'
Related articles