The Marketplacer Seller Community or "Community" is a network that connects Marketplacer operators with channel managers, global brands, and specialized sellers. Operators can access the Community in the Operator Portal to connect with e-commerce businesses around the world.
The Community is automatically available to operators. Marketplacer will add sellers to the Community on request by the seller, Operator, or a third party (such as a channel manager or another customer) when they first use the Services or when the seller registers (whichever occurs first).
Operators can also add sellers to the Seller Community.
Request a connection with a seller in Recommended Sellers
Recommended sellers are in-demand sellers based on various factors, such as having big brand names, being popular amongst our marketplaces, having a large range of products, and other notable things.
- Sign in to the Operator Portal.
- Go to SELLER COMMUNITY from the side nav.
- In the Recommended Sellers tab, click the View seller button on the seller card.
- In the sliding window, select Request connection.
Note: After a connection request, the seller receives an email to accept or deny. Acceptance triggers an email notification for off-platform communication with the operator until onboarding, while denial notifies the operator and updates the connection status to Rejected.
Request a connection with a seller in Seller Directory
- Sign in to the Operator Portal.
- Go to SELLER COMMUNITY from the side nav.
- Click the Seller Directory tab.
- Use the search bar or filters to narrow the list of sellers in the table.
- Click on the seller’s name in the Seller column.
- In the sliding window, click Request connection. To view a seller's product catalog, click View products.
Note: After a connection request, the seller receives an email to accept or deny. Acceptance triggers an email notification for off-platform communication with the operator until onboarding, while denial notifies the operator and updates the connection status to Rejected.
View sellers' product catalog in Seller Directory
- Sign in to the Operator Portal.
- Go to SELLER COMMUNITY from the side nav.
- Click the Seller Directory tab.
- Use the search bar or filters to narrow the list of sellers in the table.
- Click on the seller’s name in the Seller column.
- To view a seller's product catalog, click View products.
- You can select categories and brands to narrow down your search.
- Optionally, click Request connection if you have not requested it yet.
Terms and Conditions of Use
Community is intended to be used for business-to-business communications between operators and sellers.
Marketplacer is not affiliated with, nor has it vetted, the sellers listed in Community. We recommend you conduct your usual rigorous due diligence before engaging with any new seller on your eCommerce site.
It is a condition of your use of Community that you use it responsibly and only for the purpose for which it is intended, which is to connect operators with a genuine interest in growing third-party inventory on their eCommerce sites to sellers. In particular, you must not:
- harvest information about participants in the Community; or
- distribute or transmit any “spamming material” or any other form of bulk communication, whether commercial or not.
To ensure the ongoing availability and benefits of Community service for all users, you agree that, without limiting other remedies, we may limit, suspend or terminate the service and user accounts, prevent access to the Community, and/or take technical and legal steps to keep users off the Community service if we reasonably consider that any conduct engaged in by such users creates or may create actual or possible legal liabilities, infringes the intellectual property rights of third parties or is inconsistent with this notice or your contract with us. The actions we take will be commensurate with the nature of the issue we have identified and what is reasonably required to protect the interests of users of the services as a whole and the legitimate interests of Marketplacer as the provider of the services.
If you have any questions about the Community service, you can contact us at community@marketplacer.com or via your customer success representative.
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