Seller settings

You can configure settings for sellers to define the way they work with you in Marketplacer.
Configure defaults like commission levels, remittance delay, merchant fees, automatic enabling of e-commerce for your retailers, and more.

General Settings

• ABN is required?: This will make entering an EIN/ABN mandatory when creating a retailer account.
• Validate ABN?: This will require all EIN/ABNs added to retailer accounts to be valid.
• Enable Automatic E-Commerce: When a new seller account is added to the site this determines whether e-commerce will be automatically set up for them.
  
• Enable Automatic Hyperwallet for Members: When a new retailer account is added to the site this determines whether they will default to having remittances use Hyperwallet.
• Allow international addresses when signing up sellers: This will allow overseas addresses to be entered when creating a new retailer account.
• Send marketplace generated remittance emails to sellers: Select if you would like to have your retailers receive the marketplace-generated remittance emails when the payments for their orders are released.
• Skip sending refund emails to sellers: Select if you want to skip sending refund emails to sellers.
• Hide seller information on invoices: Hides the seller information section on Marketplacer generated invoices. The seller name will continue to appear in the product information on the same document.
• Hide operator information on invoices: Hides the page headers on Marketplacer generated invoices, which include the company logo and business details.
• Hide operator information on remittances: Hides the page headers on Marketplacer generated remittances, which include the company logo and business details.
• Show a "powered by Marketplacer" message in the sidebar for sellers: If checked, shows a "powered by Marketplacer" message in the sidebar for members.
• Enable advanced remittances: Once enabled, all seller remittances will be processed under the new system and this feature cannot be disabled. Learn more.
• Enable advanced refunds: Once enabled, all seller refunds will be processed under the new system and this feature cannot be disabled.
• Enable advanced amendments: Once enabled, all seller amendments will be processed under the new system and this feature cannot be disabled.

Seller Service Level Agreement (SLA) settings

• Days to fulfil order: If an order is not marked as dispatched or collected within the specified days, they will receive an email reminder. The specified days include weekends.

Subscriptions and Charges

• Default Subscription Cost: This will be automatically entered each time you create a new prospective or retailer account.
• VOE Enabled by default: This will activate the "Value Of Enquiry" model for each new prospective or retailer account created. You can find more on the VOE Model here.
• Cost to feature an advert: You can specify an amount here that would be charged to a private seller or retailer if they choose to have that product featured for 30 days. This appears as an option on the advert in their seller portal. More on featuring adverts can be found here.
  
• Remittance Delay: The remittance delay is the number of days specified by the operator between the completed date and the remittance paid date. This is set marketplace wide not by seller. You must specify any remittance delay set here within your seller agreements.
• Merchant Fees: Here you can set your base default merchant fees for all remittance calculations, note this can be in the form of a fixed amount, percentage amount, or a combination of both. You can also set merchant fees per payment gateway. More on setting merchant fees can be found here.

Seller LineItem Metadata

Add line item metadata and show them to sellers.

Seller Invoice Spreadsheet Download

This allows sellers to see ExternalIDs set on the order at creation. This is only useful if ExternalIDs are created on orders through the API.

Seller Portal 2.0

For more information on managing seller portal settings, refer to this article. 

• Enable Seller Portal 2.0 for all Sellers: Checking this box enables the new seller portal for all your sellers. 

• Disable Legacy Seller Portal for all Sellers: Checking this box disables your sellers from accessing the legacy seller portal.