This article explains the features and functionality available on the Manage Sellers page. This page allows users to create, search, filter, and manage seller accounts effectively.
Buttons and actions
- Create new seller: Opens a form to add a new seller account.
- Import sellers: Allows you to bulk-import seller data using a file upload.
- Search/reset: Use the search bar to search sellers by business name, email, or personal name. The Reset button clears the search and filter criteria.
Filters available
Filters are provided to help narrow down seller accounts based on specific attributes. Use the dropdowns to apply filters. Below are the available options:
- Status
- Account type
- Account manager
- Trade
- Rating
Additionally, you can filter by:
- Seller IDs: Enter one or more seller IDs to filter directly.
- Has unpaid billings: Check this box to show only sellers with unpaid billings.
Tip: Use the Hide filters button to collapse the filter panel, or Show filters to bring it back.
Customizing the table columns
At the bottom of the page, you’ll find a table displaying seller data. You can tailor the information shown in the table by clicking the Show / hide table columns button. This opens a window where you can check or uncheck columns to display.
Available table columns
Basic information
- ID
- Account name
- Legal business name
- Account code
- Region
- State / country / city / postcode
- Phone / mobile / email / user email
- Comments / tags / POS type
Account management & status
- Account manager
- Sales agent
- Rating
- Last login / last activated as a seller
- Last account manager contact / sales contact / billing date
- Unpaid billings
- Account type
- Online only?
- Cancelled?
Billing and payment details
- Payment type
- Include shipping cost in remittance
- Remittance account name / BSB / account number
- Subscription cost / paid until
Performance and products
- Enquiries last month / this month
- Products online / offline
- Domestic / international shipping details
- Shipping costs and free thresholds
Features and access control
- Can access orders / advert management / marketing tools / insights
- Allow API access
- Require products to be vetted?
- Receive daily low-stock report
- Autopublish on backfill?
Notifications and communication
- Enable welcome email / password reset email
- Enable Twilio order / email notifications
- Send product inquiries to admin
- Contact seller enabled / refund request allowed
Managing sellers
Each row in the table corresponds to a seller account and provides quick access to essential information and actions.
- Edit button: Edit seller account details.
Delete a seller
- Click the Edit icon in the seller's row.
- On the seller's account page, under Administrator Actions, select Delete seller account.
- Click OK to confirm.
Note: Once a seller account is deleted from the admin portal, the seller and any additional users will no longer be able to sign into their Marketplacer seller portal. This prevents them from:
- Accessing and managing their seller account details
- Creating and managing their products
- Checking and fulfilling any outstanding orders
- Using API keys (they will be deactivated)
However, in the admin portal, operators can still search and view previous orders and refunds from the retailer, but they will not be able to fulfill any outstanding orders on the seller’s behalf.
Related articles