Manage Sellers page

This article explains the features and functionality available on the Manage Sellers page. This page allows users to create, search, filter, and manage seller accounts effectively.

Buttons and actions

• Create new seller: Opens a form to add a new seller account.
• Import sellers: Allows you to bulk-import seller data using a file upload.
• Search/reset: Use the search bar to search sellers by business name, email, or personal name. The Reset button clears the search and filter criteria.

Filters available

Filters are provided to help narrow down seller accounts based on specific attributes. Use the dropdowns to apply filters. Below are the available options:

• Account type
• State
• POS type (optional)
• Payment method
• Account manager
• Rating
• Trade

Additionally, several checkbox filters are available:

• have products (either online or offline)
• have unpaid billings
• are offline
• are online only
• are cancelled

For more filtering options, click advanced search filters.

Advanced search filters

The advanced search filters allow for more granular filtering to manage sellers effectively. Below are the options available:

• Member ID (optional)
• Sales agent
• Region (optional)
• Country
• Postcode (optional)
• Tags (optional)
• Phone (optional)
• Comment contact type
• Closing month

Date range filters

• Comments date range: Start date (optional) / End date (optional)
• Retailer-specific filters
• Retailer has fewer than: Adverts online (optional)
• Inquiries this month (optional)
• Inquiries last month (optional)

Checkbox filters

• last contacted over a month ago
• does not have ABN entered
• are not prospective
• are ecommerce enabled
• have a non-default VoE setup
• have inquiries reporting enabled
• has no email address entered
• have event ads enabled
• does not have payment method entered
• should be followed up today
• are due to be billed in the next month
• are due to be billed in the next week
• have service ads enabled
• have an overdue follow-up
• are expired and pre-paid
• account has been forced offline
• have product ads enabled
• are online
• have outstanding orders

Customizing the table columns

At the bottom of the page, you’ll find a table displaying seller data. You can tailor the information shown in the table by clicking the Show / hide table columns button. This opens a window where you can check or uncheck columns to display.

Available table columns

Basic information

• ID
• Account name
• Legal business name
• Account code
• Region
• State / country / city / postcode
• Phone / mobile / email / user email
• Comments / tags / POS type

Account management & status

• Account manager
• Sales agent
• Rating
• Last login / last activated as a seller
• Last account manager contact / sales contact / billing date
• Unpaid billings
• Account type
• Online only?
• Cancelled?

Billing and payment details

• Payment type
• Include shipping cost in remittance
• Remittance account name / BSB / account number
• Subscription cost / paid until

Performance and products

• Enquiries last month / this month
• Products online / offline
• Domestic / international shipping details
• Shipping costs and free thresholds

Features and access control

• Can access orders / advert management / marketing tools / insights
• Allow API access
• Require products to be vetted?
• Receive daily low-stock report
• Autopublish on backfill?

Notifications and communication

• Enable welcome email / password reset email
• Enable Twilio order / email notifications
• Send product inquiries to admin
• Contact seller enabled / refund request allowed

Managing sellers

Each row in the table corresponds to a seller account and provides quick access to essential information and actions.

• Edit button: Edit seller account details.
• Delete button: Remove a seller account (use with caution).