Marketplacer lets you add additional information to any shipment through optional statuses. These statuses can be updated via the GraphQL API using the shipmentStatusCreate mutation. This feature is optional but provides a great way for sellers to give more detailed shipment information.
Update shipment status
Shipment statuses can be updated with a predefined list. This is done through the GraphQL API.
After updating the shipment status, they can be viewed in the Seller Portal 2.0. Clicking the shipment status will show a log showing the history of the shipment.
Shipment statuses
We recommend that Operators reach out to Sellers to see if those Sellers can integrate with GraphQL. This allows both parties to be synced regarding shipment information.
Here are the available statuses that can be used:
|
Status |
Meaning |
|---|---|
| InfoReceived |
Carrier has received a request from the shipper and is about to pick up the shipment. |
| InTransit | Carrier has accepted or picked up shipment from the shipper. The shipment is on the way. |
| OutForDelivery |
Carrier is about to deliver the shipment , or it is ready to pick up. |
| AttemptFail |
Carrier attempted to deliver but failed, and usually leaves a notice and will try to deliver again. |
| Delivered |
The shipment was delivered successfully. |
|
AvailableForPickup |
The package arrived at a pickup point near you and is available for pickup. |
| Exception |
Custom hold, undelivered, returned shipment to sender or any shipping exceptions. |
| Expired |
Shipment has no tracking information for 30 days since added. |
| Pending |
New shipments added that are pending to track, or new shipments without tracking information available yet. |
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