You can ship items separately from within the same customer invoice. This article explains how your sellers can start taking advantage of this feature.
API V2 changes
Existing invoices endpoint
We have made some additions to the existing Invoices endpoint in our V2 API to support the change. The postage_tracking
, postage_carrier
and Dispatched at
fields in the body of invoice data can now return comma-delimited values if there was more than one shipment as part of an invoice.
Visit our API documentation - Operator API (for Invoices) to know more.
New shipments endpoint
A new Shipments endpoint has been developed to create and retrieve information about individual shipments that can contain one or multiple items as part of a single invoice.
An invoice will be marked as “Partially Sent” when some of its line items have been shipped. It will later transition into “Sent” when all its line items have been shipped. Each shipment will have its “dispatched_at” canonical timestamp exposed, which represents the date and time when a shipment was created.
Visit our API documentation - Seller API to know more.
Change delivery status manually
- In a seller's account, they can navigate to their Outstanding orders menu.
- On the Outstanding page, they can view orders that need their attention.
- Locate the correct invoice.
- They can select the products they want to dispatch. Ensure the products that are ready for dispatch are checked. All products are selected by default.
- Enter the tracking number, carrier, and the date.
- Click Dispatch.
Note: Dispatch date can only be the same day or in the past date. - The customer then receives an email notifying them of the partial delivery.
- The order is flagged with a 'Partially sent' status in Markeplacer until all items are dispatched.
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