The 'Orders' section in your admin account allows you to view all your orders and release remittances for your sellers.
To show all remittances that needs to be released go to Orders → Member payments requiring approval.
Manual Payment Releases
On the 'Member payments requiring approval' page you'll be able to view all remittances that needs to be released. To release a remittance, go to the line item and click 'Release payment'.
Automate Payment Releases
In the seller configuration settings there is now an option that will allow for the automated approval of remittances, as per below:
This setting can be turned on or off via the UI by navigating to a seller and editing their profile, or at seller creation. It can also be updated in bulk via the CSV upload functions.
Things To Note
Once the payment is released the retailer will receive the net amount (gross amount less any fees such as commission, merchant fees, etc). The payment will then be processed overnight.
The remittance will only get sent directly to the retailer's account you have enabled payments via Hyperwallet on their account. If Hyperwallet is not enabled for this seller, their payments will need to be processed by your finance team. The Marketplacer application can send remittances to Xero via their API.
By default, the payment is released/remitted after 7 days, it may be possible for the payment to be held longer. You may configure this in Site configuration → Seller settings (or Member settings for customers using the Marketplacer front end), under Remittance delay (days).
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