In some instances, invoices may fail to sync back your e-commerce store for a number of reasons. By default, the Integrations Manager will attempt to sync a failing invoice a number of times before it stops.
Stop individual invoices from syncing to your e-commerce platform
- Log in to the Integrations Manager.
- Click Invoices.
- In the Invoices page, you can view all of the invoices that have, or will be synced to your e-commerce platform. When invoices have a (not yet synced) status in the second column, you can cancel the sync by clicking the Cancel.
When an invoice sync has been cancelled, the Integrations Manager stops trying to sync the invoice to your e-commerce platform. This action stops unnecessary sync failure email notifications that you may receive for the invoice.
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