Xero: Contact Name already exists error message

In a remittance email, an error message may appear saying that the contact name already exists. This may be due to data being out of sync between Xero and Marketplacer.

Error message

{"ErrorNumber"=>10, "Type"=>"ValidationException", "Message"=>"A validation exception occurred"} The Contact Name already exists. Please enter a different Contact Name.

To troubleshoot

1. Go to Sellers > Manage Sellers.
2. Find the affected seller by using filters or by browsing the table.
3. Click the edit button () next to the Account Name column.
4. Go to the Xero section.
5. Click the Refresh Xero Contact ID button.