Shopify Import Error: Sale price must be lower than the regular price.

During an import run via MConnect, the import error "Sale price must be lower than the regular price." has been received. 

To view an import error go to Seller Portal > API & Integrations > Items > View the "Most Recent Import Error" column. 

According to the Shopify documentation, to show a sale price in the Seller's Shopify store, the product details need to include a sale price and the original price, called the compare-at price. 

The compare-at price simply means the price it would originally sell for. If a product is being sold for $25 on sale, and its RRP is $30, then $30 is the compare-at price. The compare-at price always has to be higher than the actual price you're selling for, or the product will not be visible on the Shopify store. 

To troubleshoot

1. Review the raw data submitted by Shopify by clicking on the Shopify ID under API & Integrations > Items.
2. Confirm if the seller has a price set within the compareAtPrice​ field.
3. If viable, recommend the seller to set this field to "Null" within their Shopify store. 
4. Once the compareAtPrice​ field has been updated, conduct a full import.