How to export order data in the Seller Portal

These reports are available on selected marketplaces where detailed financial breakdowns for invoices are enabled. 

For other regions, if the Export Order Data menu item is not visible, then the required data structure is not in use. This requires the use of the Advanced Amendments setting and the refundRequestApprove mutation - refer to Seller settings and advanced refund documentation.

Additionally, for invoices issued before a marketplace adopted Advanced Amendments  and the refundRequestApprove mutation, certain details, such as detailed tax breakdowns, will not be available.

Sellers can export financial order data from the Seller Portal. These reports include high-level details such as invoice numbers and dates and detailed financial information about orders and refunds. The following four reports are available for download:

• Orders - aggregated financial report
• Orders - product level financial report
• Refunds - aggregated financial report
• Refunds - product level financial report

To export order data 

1. Go to the Orders menu and select Export Order Data. The Export Order Data window opens.
2. Select the Time Period for which you would like to export order data.
3. Choose the reports to generate by selecting the relevant check boxes.
4. Click Submit.

The reports will be generated, and a download link will appear in the table at the bottom of the page. The most recent four exports are available on the Export Order Data page, while older reports can be accessed from the Imports & Exports page.

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