Click & collect products or adverts

Sellers can choose which products or adverts to set as click & collect. After click & collect products are set up, customers can order them, and you can then process the orders.

How to set up products or adverts as click & collect in the Seller Portal

1. Go to Products > Manage Products.
2. In the Manage Products page, use filters or navigate to the product you want to edit.
3. Click View product at the far right of the line item.
4. On the product page, go to Product Information > Availability.
   
5. Select Buy Online and Click & Collect in the dropdown.
6. Click Save changes.

How to process click & collect orders in the the Seller Portal

1. Go to Orders > All Orders from the side nav.
2. Click Show filters on top and toggle the Awaiting collection button. Click & collect orders will appear.
   
3. Click View order at the far right of the line item.
4. Click Ready for collection in the invoice window.
   
5. Upon clicking the Ready for collection button, customers may be notified and Ready for collection will change to Collected.
   Note: Customer notifications vary based on chosen email preferences. Some Operators prefer using off-platform notifications. Learn more.
   
6. Click Collected after the customer collects the order.