A Marketplacer operator can request that sellers add annotations to the orders they receive.
Annotation can take place directly in the seller portal (see the procedure below).
You can also link to the Marketplacer API using the invoiceAnnotationCreate mutation to enter annotations through an order management system or other integration.
To add annotations to invoices
- In the seller portal, open an order invoice.
- Select Add annotation.
- In the window that appears, select an Annotation Type from the list.
- Enter a note in the Content field.
- Select Add annotation.
Once an annotation is no longer needed, it can be resolved.
To resolve an annotation in the seller portal
To do this, you need to have permission to resolve annotations.
- In the seller portal, open the order invoice with the annotation.
- Select Resolve, next to the annotation on the order.
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